Preparing your car for shipping

In the auto transport business you get many of the same questions from customers. Is insurance included? Do you use terminals to store the cars? Can I use a car cover while in transport? and the hot topic of the week is…. Can I put personal items in my vehicle? If there was ever a grey area in auto transport this one is a doozy! The law: car carriers are typically only licensed to move vehicles (i.e. Freight) NOT household goods, We are licensed to move household goods (ex. Bekins, Mayflower, North American). All carriers must stop at weigh stations along the interstate. Those weigh stations have DOT officers that make sure they are not overweight (the fine is $1 per pound) they also make sure they are not knowingly or unknowingly transporting illegal drugs or stolen goods.

There are some officers that will make the driver completely unload the vehicle (that means your personal items are on the side of the street) so they can check the vehicle and the items for illegal drugs. If the items were stolen or lost the insurance of the carrier would not cover these items. The carriers are usually okay with taking a car with minimal items (less than 100lbs) remember the fines are $1 per pound overweight. We have had people attempt to “move” in their vehicle. This is risky because the carrier can legally and rightly so, refuse to take a packed car and some drivers will charge a fee for items in the vehicle. With all of that being said, items are placed in vehicles all of the time. Snowbirds will place their golf clubs or athletes will put a few suitcases. This is a common practice with the customer fully aware of the risks. We give the same speech to each customer when they ask this question. Hopefully, this helps with your decision when preparing your vehicle for transport.

Welcome to Miami for the new members of the Miami Heat

High End Transport Inc would like to formally welcome all the new members to the Miami Heat!!! We have transported a few vehicles for some of your new team members here to South Florida and are very excited about the upcoming NBA basketball season! We are also excited to see the new additions on the Miami streets, more exotic vehicles for an exotic and expressive city!

9 ways dealerships can protect themselves from thieves

9 Actions dealers can take to protect themselves from a theft ring posing as a legitimate car hauler
We’ve all heard of the customer who takes a test drive around the block and never returns. Many measures have been implemented over the years to prevent these cars from being stolen. Recently, as many of you have read in some of the automotive publications there is a new kind of car theft ring. The thieves steal legitimate carriers paperwork and DOT information and then show up to pick up your dealer trade or your customers car. This theft ring has used information available through the web to commit their crimes. Fraud and crime are never 100% avoidsable but there are measures dealerships can take to prevent them from becoming a victim. Implementing just a few of the items below (especially No. 9) can help.

  1. Ask for identification. There is nothing wrong with asking for Drivers license, DOT medical card and/or truck registration. These are the same items they are asked to provide to any officer or DOT officer during routine stops and inspections. Make a copy of everything.
  2. Minimize the amount of people within the dealership who are allowed to arrange transport. Including well meaning sales people referring transport companies to their clients. This way when a carrier is at the front desk asking for a car it’s easy to locate the individual who arranged the transport.
  3. Don’t forget the truck! If the driver says he is with “XYZ Transport” make sure it says that on the truck.
  4. Does the bill of lading have the carrier’s information? Never release without a bill of lading or inspection report.
  5. Shop carefully! Do not give more information than necessary for a quote. Call reputable companies only and check them out on BBB and Google. If they don’t have an A- rating or better and they have multiple bad reviews don’t touch them!
  6. Provide your regular transport company with the buyers order. The driver can provide this at the time of pick-up for verification.
  7. Ask your regular transport company to create release forms for your transports. These can be given to their drivers for verification at pick-up.
  8. Ask your regular transport company how they check out the carriers before they dispatch your cars. If the transport company says “we only send our own trucks” that means they are a carrier, be smart and know the law, if they are “XYZ Transport” then the truck picking up must say “XYZ Transport!” If they are a broker ask these questions:
    • Do they check the Federal Motor Carrier website to make sure the carrier is properly licensed to do the job and that license is active?
    • Do they keep up to date insurance certificates on all carriers in their network? Any carrier can provide you with a copy of their insurance but there is no way to determine whether it’s actually in effect unless you call and keep certificates.
    • Do they use experienced drivers who have had a license for a minimum period of time?
    • Do they use recent references before any deal is dispatched? Carriers frequently change names to hide from bad business practices. It’s important to use fresh references and check their length of business before any cars are released to them.
    • Do they require the carriers to give a bill of lading at pick- up and delivery and is that bill of lading required for payment.
  9. Use a reputable Carrier/Broker like High End Transport Inc. A broker/carrier understands the regulations for both sides and can better detect fraud. After the recent news reports some of our customers have incorporated the above items into their day to day practices.

Nascar at Gateway Track in Saint Louis

Hello All,
Truck No. 1 with Patrick spent the end of the week near Saint Louis at the Gateway Race Track. Patrick was on hand to help spot for a few of the Nascar drivers during their practices and races. Pat was a spotter for Norm Benning in Truck 57 Camping World Truck Series and the 04 for the Nationwide series crashed his primary car during practice and didn’t qualify with back up car for the Saturday Race. We will make appearances at more races throughout the end of the year and we will keep you posted. Let us know if you will be there.