About Us

Posted on by High | Posted in Blog, Transport Tips, Vehicle Shipping Agent

Thank you in advance for choosing High End Transport!

Millions of auto transports are happening every year.

Simple vehicle shipping from popular routes like New York to Los Angeles or Chicago to Miami can become overwhelming with the amount of transport companies offering rates.  Follow the tips below whether you ship your car open or enclosed.

Check them out!  Google the company name, search BBB, search transportreviews.com and ask for references from dealerships in your State! Unfortunately, there are a lot of companies that will do business without the proper licenses and insurance.  They frequently change names to hide from carriers they haven’t paid and unhappy customers.  The length of time a company has been in business and the quality of the references are at the top of the list when choosing a company for your vehicle shipping.

There are good brokers and carriers!  Dealerships expect us to pick up 1000 cars from one location or from 1000 locations.  The only way to service dealerships and customers properly is to carry both licenses and proper insurances and bonds.  A Good Broker will have a database of trusted carriers they work with, have references,  have verified insurance and proper federal licenses to operate.  These carriers rely on Good brokers to help load their trucks and keep them moving.   A Good Carrier will NEVER broker your transport to another company without the proper license.  Good Carriers will always have their company name on the side of their trucks and no other (NO EXCEPTIONS TO THE LAW).  Good Carriers and Brokers work together with trust and honesty and make vehicle shipping safe, easy and affordable.

Once again, Thank you for giving High End Transport the opportunity to earn your business!

Covered Car Transport | Enclosed Vehicle Delivery | Vehicle Shipment - High End Transport

Medical Card Roadside Enforcement Begins Now!

Posted on by High | Posted in Blog, Vehicle Shipping Agent

In the past drivers have used fake medical cards and FMCSA is cracking down! Drivers will be asked to provide their medical card at inspections, the officers will call your doctors to make sure the card is valid and it belongs to YOU! In 2014 your cards will be placed into a database and law enforcement will have access to check it with your CDL electronically. PLEASE MAKE SURE YOU HAVE YOUR MEDICAL CARDS WITH YOU!!

Covered Car Transport | Enclosed Vehicle Delivery | Vehicle Shipment - High End Transport

Medical Card Roadside Enforcement Begins Now!

Posted on by High | Posted in Blog, Transport Tips, Vehicle Shipping Agent

In the past drivers have used fake medical cards and FMCSA is cracking down! Drivers will be asked to provide their medical card at inspections, the officers will call your doctors to make sure the card is valid and it belongs to YOU! In 2014 your cards will be placed into a database and law enforcement will have access to check it with your CDL electronically. PLEASE MAKE SURE YOU HAVE YOUR MEDICAL CARDS WITH YOU!!

P.S. Don’t forget to become and Independent Sales Rep with High End Transport, Inc. Send those calls to High End when you can’t do the loads!

UCR ROADSIDE ENFORCEMENT STARTS FEBRUARY 1st 2013

Posted on by High | Posted in Blog, car shipping, Transport News, Transport Tips, Vehicle Shipping AgentTagged , , , , , , , , ,

All carriers (for-hire, private and exempt) as well as brokers, freight forwarders and leasing companies operating interstate (state to state) and international commerce are subject to UCR registration. Starting February 1st officers will check the www.safersys.org website to verify you are registered and have been for 2011, 2012 and 2013.

The violation is 392.2UCR – “Failure to pay UCR fees” of 49 CFR and it has been added to the ASPEN system. For citations and traffic summons consult your state statutes and department regulations.
Go here and get registered! http://www.ucr.in.gov/

High End Transport

The Auto Transport Industry is Changing! Are you Ready!

Posted on by High | Posted in Blog, Transport Tips, Vehicle Shipping AgentTagged , , , , ,

The broker bond is increasing to $75,000 in July 2013. All brokers must comply and must have a 3 year history in a relevant business or certified training. This will cause many small and financially unsound companies to go out of business. Our biggest concern is that carriers are going to get stuck with bill of ladings that will never be paid and broker bonds that are already maxed out.

As you already know High End Transport, Inc. pays its carriers within 2 business days of delivery. This means that we don’t use your money to pay OUR bills. We pay you first then wait sometimes 30, 60, 90 or more for the shippers to pay us. Be careful about which brokers you choose to pick up vehicles for, especially when we get closer to that July 31st deadline.

Another thing changing is severe penalties of $10,000 for EACH violation for BROKERING WITHOUT A LICENSE and UNLIMITED liability for payments. ANYONE brokering transport without a license including carriers will now be subject to those penalties.

If you would like a copy of the bill or the “cheat sheet” with the things that apply to our industry please email me. The team at High End Transport, Inc. values Carriers as partners in the Auto Transport Industry and we look forward to our continued relationship.

Auto Transport Makes Top 10 Complaints for BBB

Posted on by High | Posted in Auto Auctions, Automotive News, Blog, car shipping, Exotic vehicles, Go Green, Luxury Vehicles, Miami, South Florida, Transport News, Transport Tips, Vehicle Shipping AgentTagged , , , , , , , , , , , ,

Auto Transport Makes Top 10 Complaints for BBB SE Florida!
So why doesn’t it make Top 10 Inquiries? Every month in the “New Trends @ BBB” you will see Automobile Transporting Services listed under the “Top Ten Complaints.” Rarely do you see it listed under the “Top Ten Inquiries.” Collectively we as consumers do a good job of policing industries. For the most part we can rationalize that a company can’t be 100% perfect but if a company has multiple complaints over and over we steer clear! What does it take to get consumers and businesses checking every vendor or company they are about to work with on the BBB first? I can’t answer that question but I can tell you why you should.
Auto transport has had its share of “bad apples:” brokers who have taken orders to move customer cars but never get the job done and carriers illegally brokering your transport to a “buddy” who never picks up the car. This can be financially devastating to a person who is moving and doesn’t have a vehicle, maybe starting a new job with no transportation etc. Also, if you just bought your car from a dealership or an online company you would like to receive it before you have to make your first payment! There are several ways to check out an auto transport company before you lose:
1. CHECK THE BBB! Make sure they have some type of “A” rating anything lower is not a good sign. They have not been verified as a legitimate company. They don’t respond, resolve or care about customer complaints or they just have so many complaints something is not right!
2. Ask for their “MC” number and verify it with www.fmcsa.dot.gov . If they are broker their broker status should say “Active.” If they are a carrier or a contract carrier their status should be “Active” and the truck picking up your car MUST have the same name and MC number on the side as the company you hired. No Exceptions No Excuses it’s a federal regulation period!
3. Google the name of the company! Just like employers Google new hires you should Google anyone you are about to do business with. Find their reviews, complaints and kudos all over the internet and make an educated decision. If something makes you uncomfortable ask them about it, sometimes the issue was a misunderstanding but you can judge by the auto transporters response.
4. Insurance – The Federal Motor Carrier Safety Administration changed in 2011 and NO LONGER REQUIRE CARGO CARRIERS TO HAVE CARGO INSURANCE! Good brokers deal directly with the carriers’ insurance company to avoid fraud. The broker will provide you with an insurance certificate in their name for the carrier dispatched to pick up your car. If you are getting the insurance directly from the carrier you need to turn around and contact the insurance company and request the information from them directly. Insurance can lapse and since the FMCSA is no longer requiring cargo (your automobile is considered cargo) then you need to be on top of this issue.
When transporting a personally owned vehicle (POV) the toughest part is that consumers are entering into a very commercial transaction. This is not like moving your household goods (which have better consumer protections). Knowing the process is the key! Do your inspections with the carrier when the car is picked up and delivered and note any transport damage on the final inspection. Understand that you are not reserving an entire truck to yourself and there may be 2-9 other customers involved in the load. You will have pick- up and delivery windows and sometimes those change because of delays with cars before you, weather, traffic, weigh stations, DOT stops…..you see where this is going right! The only thing guaranteed in auto transport is that something will change!
Check out any company and understand the auto transport process and you will have a better and safer experience. It’s a green decision to transport your car. Every carrier you see on the road with 10 cars is 10 less cars on the road. It’s cheaper than driving it yourself, paying for fuel, hotels, tolls and giving up all of that time out of your wonderful life. Transport just transport smart!
Melissa Carbonell
Marketing Manager
High End Transport, Inc.
[email protected]